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Garnet / Guides / Online consultation from abroad: how to start
International Patient Guide

Online consultation from abroad: how to start

You don't have to fly to Korea to find out whether a procedure is right for you. An online consultation lets you send photos and questions from home and receive an honest pre-assessment first — so you only plan a trip once it actually makes sense.

The short answer

What an online consultation is How to start What photos to send An honest pre-assessment From online to in-person Online consultation with Garnet FAQ
What it is

What an online consultation actually is

An online consultation is a remote pre-assessment. Instead of travelling first, you send a few clear photos and a short description of what you'd like to change, and the clinic responds with an honest read: whether the procedure you have in mind is likely to help, what the realistic options are, and roughly what recovery would involve. It is the natural first step in planning a plastic surgery trip to Korea.

It is not a substitute for the in-person consultation, and it cannot replace a physical examination. What it does is save you from booking a flight for surgery that may not suit you, and let you settle the questions that matter — including safety — before you commit any money to travel.

Because it happens by message, you can take your time, ask follow-up questions, and think things over. There is no obligation to proceed, and a good clinic will not pressure you to.

How to start

How to start an online consultation

Starting is simple: you reach out through the clinic's enquiry form or messenger, share a few photos, and write a short note on your goals and any relevant history. It helps to be specific — what bothers you, what you hope to change, and whether you have had any previous surgery in the area — so the surgeon can give a focused response rather than a generic one.

This is also the right moment to ask the questions that protect you. Who is the surgeon, and are they a board-certified plastic surgeon? Who will actually perform the operation? How does after-care work once you are home? Our safety guide sets out why these matter and what good answers look like.

There is no fee to enquire at Garnet, and no expectation that you book on the spot — the point of this stage is information, not commitment.

Photos

What photos should you send?

Clear photos make a real difference to how useful the pre-assessment can be. As a general rule, take them in good, even lighting — natural daylight works well — with a plain background, no make-up over the area of interest, and your hair pulled back if you're asking about the face. Avoid heavy filters or beauty modes, which distort exactly the features the surgeon needs to see.

Send a few angles rather than a single shot. For facial procedures, that usually means front-on, both sides in profile, and a three-quarter view; for the eyes, include photos with them open and gently closed. The surgeon will tell you if more views or a short video would help.

Remember that photos have limits. They allow a preliminary read, but the surgeon confirms what is realistic at the in-person consultation, where they can examine you directly. Treat the online stage as a well-informed starting point, not a final verdict.

Honest assessment

What an honest pre-assessment looks like

An honest pre-assessment tells you what you need to hear, not only what you'd like to. That includes the realistic range of outcomes, the trade-offs of different approaches, and — importantly — when a procedure is unlikely to help you. Being told plainly that surgery may not suit you is a sign the clinic is assessing you, not selling to you.

It also means no guarantees. Surgery involves individual anatomy and healing, so a careful clinic talks in terms of likely outcomes and realistic recovery rather than promises. If a response is all reassurance and no caveats, that itself is information worth noting.

Next steps

From online pre-assessment to in-person consultation

If the online read is encouraging and you'd like to go further, the next step is the in-person consultation in Seoul, where the surgeon examines you and finalises the plan. At a single-surgeon clinic this is a continuous thread — the doctor who answered your online enquiry is the same one who consults, operates and reviews your recovery.

Once you and the surgeon agree on a likely procedure, the coordinator can help you choose dates and work out how long to stay, so the consultation, surgery and early follow-up fit into one trip. From there, the path is the orderly sequence set out in the trip-planning guide: travel, consult, operate, recover, follow up.

At Garnet

Starting an online consultation with Garnet

Garnet is a single-surgeon clinic in Apgujeong, Seoul. Dr. In-Soo Baek is a board-certified plastic surgeon (Korean medical licence no. 77407) and the only operating doctor — he reads your photos, performs the surgery himself and reviews every follow-up, with the day capped at two surgeries so each case has unhurried time. Garnet is registered with Korea's foreign-patient programme, and there is no consultation or CT fee.

To begin, send a few clear photos and a short note on your goals through the enquiry form or messenger. You'll receive an honest pre-assessment of whether the procedure is likely to help, and a coordinator can then guide the practical side — dates, length of stay and follow-up — if you decide to go ahead.

There is no obligation at this stage. The aim is simply to give you a clear, honest read on your options before you plan any travel.

FAQ

Common questions

Can I have a consultation before flying to Korea?
Yes. An online consultation is a remote pre-assessment: you send photos and your goals from home and receive honest feedback on whether a procedure is likely to help, before you commit to any travel. It is the usual first step in planning a trip.
What photos should I send for an online consultation?
Take clear photos in good, even lighting with a plain background, no make-up over the area and no heavy filters. Send a few angles — for the face, front-on, both profiles and a three-quarter view; for the eyes, open and gently closed. The surgeon will ask if more views would help.
How do I start an online consultation?
Reach out through the clinic's enquiry form or messenger, share your photos, and write a short note on your goals and any previous surgery in the area. This is also the moment to ask who the surgeon is, who will operate, and how after-care works.
Will I get an honest pre-assessment?
A good clinic gives a candid read — including telling you plainly when a procedure is unlikely to help. It talks in terms of realistic outcomes and recovery rather than guarantees. An assessment that is all reassurance and no caveats is itself worth noting.
Is an online consultation the same as the in-person one?
No. The online stage is a preliminary read based on photos; it cannot replace a physical examination. The surgeon confirms what is realistic at the in-person consultation in Seoul, where they can examine you directly.
Is there a fee for an online consultation?
At Garnet there is no consultation or CT fee, and no expectation that you book on the spot. The online pre-assessment is a no-obligation way to understand your options before planning travel.
Will the same surgeon who pre-assesses me also operate?
At a single-surgeon clinic, yes. The board-certified surgeon who reads your online enquiry is the same one who consults in person, performs the operation and reviews your recovery — so there is no uncertainty about who is in the room.
Can I ask about safety during the online stage?
Absolutely, and you should. Confirm the surgeon's specialty, who will actually perform the surgery, and how complications and follow-up are handled after you return home. Our safety guide explains what good answers look like.
What happens after the online consultation?
If the read is encouraging and you'd like to proceed, you arrange the in-person consultation in Seoul, and a coordinator helps you choose dates and work out how long to stay so the consultation, surgery and early follow-up fit into one trip.
Do I have to commit to surgery after enquiring?
No. The online consultation carries no obligation. Its purpose is to give you honest information so you can decide — including deciding against surgery — before spending anything on travel.

Ask Dr. Baek’s team

Send photos and your question before you travel. An English-speaking coordinator reviews every enquiry and replies with honest guidance on whether surgery is appropriate, the likely plan and timing.

  • Reviewed by the clinic coordinator, not a bot
  • Photo-based pre-assessment before you fly
  • Foreign-patient scheduling & after-care
  • One surgeon for consultation, surgery and follow-up

Prefer to chat now? Reach the coordinator directly:

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